1. Introduction & Mission

Rooph is an online platform designed to streamline the process in which homeowners pay delinquent property taxes that have been acquired by private investors. By offering a user-friendly portal for payments, balances, and repayment plans, Rooph provides a clear and accessible way for homeowners to settle their tax obligations and for investors to manage their portfolios.

Our mission is to ensure transparency, convenience, and efficiency in the property tax repayment process, ultimately benefiting both homeowners and investors.

2. The Underlying Problem

In certain U.S. states, if a homeowner fails to pay property taxes, the county can sell the homeowner’s delinquent tax bill to an investor. In this arrangement:

• The investor effectively purchases the right to collect the past-due taxes (plus associated interest/fees) from the homeowner.
• The homeowner is then responsible for repaying the investor, rather than the county, to clear their delinquent tax balance.

Although this situation is not technically a loan, it carries many similar obligations: homeowners must repay the balance within a specified timeframe and pay accrued interest.

3. Rooph’s Role & Value Proposition

• Central Portal for Homeowners
• Balance Overview: Rooph provides a clear, user-friendly dashboard that shows homeowners exactly how much they owe (principal plus interest).
• Payment Options: Homeowners can choose to pay in full or set up structured payment plans that fit their budgetary needs.
• Ongoing Visibility: The portal displays payment history, remaining balance, due dates, and interest rates—mimicking the experience of a standard loan portal.
• Efficiency for Investors
• Streamlined Collections: Instead of manually tracking down payments, sending reminders, or issuing notices, investors leverage Rooph for automated communications and payment tracking.
• Reduced Administrative Burden: The platform simplifies investor recordkeeping and reporting, helping them focus on acquiring and managing assets rather than chasing payments.
• Compliance & Transparency
• Regulatory Alignment: Rooph helps ensure that all actions remain compliant with relevant state laws and regulations governing property tax collections.
• Clear Documentation: Homeowners have access to documentation detailing their repayment obligations, including interest rates, payment schedules, and account statuses.

4. Core Features & Functionality

• Homeowner Portal
• Secure login
• Dashboard with current balance, interest rate, and due dates
• Payment scheduling and automated recurring payments
• Payment history and downloadable statements
• Payment Processing
• Integration with common payment methods (credit/debit cards, ACH, etc.)
• Option for one-time or installment payments
• Automatic calculation of interest owed
• Plan Setup & Management
• Ability to create custom payment plans (e.g., monthly, quarterly)
• Automated alerts for missed or late payments
• Dynamic balance adjustments based on partial payments
• Investor/Admin Tools
• Portfolio overview across multiple properties
• Real-time payment tracking and account status updates
• Automated communications (e.g., payment reminders, overdue notices)
• Analytics and reporting (balances, interest accrued, delinquency rates)
• Documentation & Support
• Secure messaging or support ticket system to address questions
• Educational resources for homeowners on the process and timelines
• Regulatory updates or alerts for investors